Background
The TV Agency Limited understands that your privacy is important to you and that you care
about how your personal data is used and shared online. We respect and value the privacy of everyone who visits
this website, https://lulu-animation.com/ (“Our Site”) and will only
collect and use personal data in ways that are described here, and in a manner that is consistent with Our
obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. [Your
acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site] AND/OR [You
will be required to read and accept this Privacy Policy when signing up for an Account]. If you do not
accept and agree with this Privacy Policy, you must stop using Our Site immediately.
Definitions and Interpretation
In this Policy, the following terms shall have the following meanings:
“Account” |
means an account required to access and/or use certain areas and features |
“Cookie” |
means a small file placed on your computer or device by Our Site when you |
“Cookie Law” |
means the relevant parts of the Privacy and Electronic Communications (EC |
“personal data” |
means any and all data that relates to an identifiable person who can be |
“We/Us/Our” |
means The TV Agency Limited, a limited Liability Partnership registered and whose main trading address is Northern Design Centre, Abbott’s Hill, |
Information About Us
- Our Site is [owned and] operated by The TV Agency Limited [, a
Liability Partnership registered in England under company number 07875219, whose registered address is
Northern Design Centre, Abbott’s Hill, Gateshead, NE8 3DF - [Our VAT number is GB 128 6671 89.]
- [Our Data Protection Officer is Anthony O’Neill, and can be contacted by
email at Anthony@thetvagency.com by telephone on 0191 432 5333, or by post at Northern Design Centre,
Abbott’s Hill, Gateshead, NE8 3DF - [We are regulated by Trading Standards, and the ICO]What Does This Policy Cover?
This Privacy Policy applies only to your use of Our Site. Our Site may contain links to
other websites. Please note that We have no control over how your data is collected, stored, or used by other
websites and We advise you to check the privacy policies of any such websites before providing any data to
them.
Your Rights
- As a data subject, you have the following rights under the GDPR, which this
Policy and Our use of personal data have been designed to uphold:- The right to be informed about Our collection and use of
personal data; - The right of access to the personal data We hold about you
(see section 12); - The right to rectification if any personal data We hold
about you is inaccurate or incomplete (please contact Us using the details in
section 14); - The right to be forgotten – i.e. the right to ask Us to
delete any personal data We hold about you (We only hold your personal data for a
limited time, as explained in section 6 but if you would like Us to delete it
sooner, please contact Us using the details in section 14); - The right to restrict (i.e. prevent) the processing of your
personal data; - The right to data portability (obtaining a copy of your
personal data to re-use with another service or organisation); - The right to object to Us using your personal data for
particular purposes; and - Rights with respect to automated decision making and
profiling.
- If you have any cause for complaint about Our use of your personal
data, please contact Us using the details provided in section 14 and We will do Our best to
solve the problem for you. If We are unable to help, you also have the right to lodge a
complaint with the UK’s supervisory authority, the Information Commissioner’s Office. - For further information about your rights, please contact the
Information Commissioner’s Office or your local Citizens Advice Bureau.
- The right to be informed about Our collection and use of
How we use your data
Depending upon your use of Our Site, We may collect some or all of the following personal
[and non-personal] data (please also see section 13 on Our use of Cookies and similar technologies
[and Our Cookie Policy https://lulu-animation.com/cookie-policy/.
- [gender;]
- [business/company name]
- [job title;]
- [profession;]
- [contact information such as email addresses and telephone
numbers;] - [demographic information such as post code, preferences, and
interests;] - [web browser type and version;]
- [operating system;]
- [a list of URLs starting with a referring site, your
activity on Our Site, and the site you exit to;]
- All personal data is processed and stored securely, for no longer
than is necessary in light of the reason(s) for which it was first collected. We will comply
with Our obligations and safeguard your rights under the [Data Protection Act
1998] OR [GDPR] at all times. For more details on security see section 7,
below. - Our use of your personal data will always have a lawful basis,
either because it is necessary for Our performance of a contract with you, because you have
consented to Our use of your personal data (e.g. by subscribing to emails), or because it is
in Our legitimate interests. Specifically, We may use your data for the following
purposes:- [Providing and managing your Account;]
- [Providing and managing your access to Our
Site;] - [Personalising and tailoring your experience on Our
Site;] - [Supplying Our [products] AND/OR
[services] to you (please note that We require your personal data in
order to enter into a contract with you);] - [Personalising and tailoring Our
[products] AND/OR [services] for you;] - [Replying to emails from you;]
- [Supplying you with emails that you have opted into
(you may unsubscribe or opt-out at any time by clicking on this link.
-
- [Market research;]
- [Analysing your use of Our Site [and
gathering feedback] to enable Us to continually improve Our Site and your
user experience;]
- With your permission and/or where permitted by law, We may also use
your data for marketing purposes which may include contacting you by [email]
AND/OR [telephone] AND/OR [text message] AND/OR [post] with
information, news and offers on Our [products] AND/OR [services]. We
will not, however, send you any unsolicited marketing or spam and will take all reasonable
steps to ensure that We fully protect your rights and comply with Our obligations under the
[Data Protection Act 1998] OR [GDPR] and the Privacy and Electronic
Communications (EC Directive) Regulations 2003. - You have the right to withdraw your consent to Us using your
personal data at any time, and to request that We delete it. - We do not keep your personal data for any longer than is necessary
in light of the reason(s) for which it was first collected. Data will therefore be retained
for the following periods (or its retention will be determined on the following
bases):-
- Email addresses will be kept for 1 year, telephone
numbers will be kept for 1 year, cookies will be kept for 180 days,
- Email addresses will be kept for 1 year, telephone
-
How and Where Do We Store Your Data?
-
-
-
- We only keep your personal data for as long as We need to
in order to use it as described above in section 6, and/or for as long as We have
your permission to keep it. - [Your data will only be stored in
the UK.]OR
- We only keep your personal data for as long as We need to
-
-
-
-
- [Your data will only be
stored within the European Economic Area (“the EEA”) (The EEA consists
of all EU member states, plus Norway, Iceland, and
Liechtenstein).]OR - [Some or all of your data may be stored
outside of the European Economic Area (“the EEA”) (The EEA consists of all
EU member states, plus Norway, Iceland, and Liechtenstein). You are deemed
to accept and agree to this by using Our Site and submitting information to
Us. If We do store data outside the EEA, We will take all reasonable steps
to ensure that your data is treated as safely and securely as it would be
within the UK and under the [Data Protection Act 1998] OR
[GDPR] including:-
- We will ensure that our suppliers
keep there
- We will ensure that our suppliers
-
- Data security is very important to Us, and to
protect your data We have taken suitable measures to safeguard and secure
data collected through Our Site. - Steps We take to secure and protect your data
include:-
- Using encrypted back ups
- Encrypting cookie data until a
double opt in has been confirmed by the cookie owner
-
- [Your data will only be
-
-
-
Do We Share Your Data?
-
-
-
- [Subject to section 8.2, We will not share
any of your data with any third parties for any purposes. - In certain circumstances, We may be
legally required to share certain data held by Us, which may include your
personal data, for example, where We are involved in legal proceedings, where We
are complying with legal obligations, a court order, or a governmental
authority.]OR
- [Subject to section 8.2, We will not share
-
-
- [[We may share your data with other
companies in Our group [for marketing]. This includes
[Our subsidiaries] AND/OR [Our holding company and its
subsidiaries].] - [We may sometimes contract with third
parties to supply [products and] services to you on Our
behalf. These may include payment processing, delivery of goods, search
engine facilities, advertising, and marketing. In some cases, the third
parties may require access to some or all of your data. Where any of your
data is required for such a purpose, We will take all reasonable steps to
ensure that your data will be handled safely, securely, and in accordance
with your rights, Our obligations, and the obligations of the third party
under the law.] - [We may compile statistics about the use of
Our Site including data on traffic, usage patterns, user numbers, sales, and
other information. All such data will be anonymised and will not include any
personally identifying data, or any anonymised data that can be combined
with other data and used to identify you. We may from time to time share
such data with third parties such as prospective investors, affiliates,
partners, and advertisers. Data will only be shared and used within the
bounds of the law.] - [The third-party data processors used by Us
and listed below are located] OR [We may sometimes use third
party data processors that are located] outside of the European
Economic Area (“the EEA”) (The EEA consists of all EU member states, plus
Norway, Iceland, and Liechtenstein). Where We transfer any personal data
outside the EEA, We will take all reasonable steps to ensure that your data
is treated as safely and securely as it would be within the UK and under the
[Data Protection Act 1998] OR [GDPR]
including:-
- [Google Analytics, Google
Ads and Google Search Console, their privacy policy can be
found here https://policies.google.com/privacy?hl=en-GB&gl=uk
- Crazy Egg, their privacy policy can
be found https://www.crazyegg.com/privacy
- Facebook their privacy policy can
be found here https://www.facebook.com/full_data_use_policy
- Twitter their privacy policy can be
found here https://twitter.com/en/privacy
- Mailchimp their privacy policy can
be found here https://mailchimp.com/legal/privacy/
- WordPress their privacy policy can
be found here https://en-gb.wordpress.org/about/privacy/
- LinkedIn their privacy policy can
be found here https://www.linkedin.com/legal/privacy-policy/
- [Google Analytics, Google
-
- In certain circumstances, We may be legally
required to share certain data held by Us, which may include your personal
data, for example, where We are involved in legal proceedings, where We are
complying with legal requirements, a court order, or a governmental
authority.]
- [[We may share your data with other
-
What Happens If Our Business Changes Hands?
-
- We may, from time to time, expand or reduce Our business
and this may involve the sale and/or the transfer of control of all or part of Our
business. Any personal data that you have provided will, where it is relevant to any
part of Our business that is being transferred, be transferred along with that part
and the new owner or newly controlling party will, under the terms of this Privacy
Policy, be permitted to use that data only for the same purposes for which it was
originally collected by Us. - In the event that any of your data is to be transferred in
such a manner, you will [not] be contacted in advance and informed of
the changes. [When contacted you will [not, however,] be given
the choice to have your data deleted or withheld from the new owner or
controller.]
- We may, from time to time, expand or reduce Our business
How Can You Control Your Data?
-
- [In addition to your rights under the GDPR, set out
in section 4, when] OR [When] you submit personal data via Our Site,
you may be given options to restrict Our use of your data. In particular, We aim to
give you strong controls on Our use of your data for direct marketing purposes
(including the ability to opt-out of receiving emails from Us which you may do by
unsubscribing using the links provided in Our emails and at the point
of providing your details [and by managing your Account]). - You may also wish to sign up to one or more of the
preference services operating in the UK: The Telephone Preference Service (“the
TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing
Preference Service (“the MPS”). These may help to prevent you receiving unsolicited
marketing. Please note, however, that these services will not prevent you from
receiving marketing communications that you have consented to receiving.
- [In addition to your rights under the GDPR, set out
Your Right to Withhold Information
-
- You may access [certain areas of] Our Site
without providing any data at all. [However, to use all features and
functions available on Our Site you may be required to submit or allow for the
collection of certain data.] - You may restrict Our use of Cookies. For more information,
see section 13 [and Our Cookie Policy https://lulu-animation.com/cookie-policy/ ]
- You may access [certain areas of] Our Site
How Can You Access Your Data?
You have the right to ask for a copy of any of your personal data held by
Us (where such data is held). [Under the Data Protection Act 1998, We require the payment
of a small fee which will not exceed £10 OR [Under the GDPR, no fee is payable and We
will provide any and all information in response to your request free of charge.] Please
contact Us for more details at Anthony@thetvagency.com or using the contact details below in
section 14. [Alternatively, please refer to Our Data Protection Policy https://lulu-animation.com/data-protection-policy/Our use of cookies
- [Our Site may place and access certain first party Cookies
on your computer or device. First party Cookies are those placed directly by Us and are used
only by Us. We use Cookies to facilitate and improve your experience of Our Site and to
provide and improve Our [products] AND/OR [services]. We have
carefully chosen these Cookies and have taken steps to ensure that your privacy and personal
data is protected and respected at all times. - By using Our Site you may also receive certain third party Cookies
on your computer or device. Third party Cookies are those placed by websites, services,
and/or parties other than Us. Third party Cookies are used on Our Site for Crazy Egg,
Facebook and Google Analytics For more details, please refer to section 6, above, and to
section 13.6 below. These Cookies are not integral to the functioning of Our Site and your
use and experience of Our Site will not be impaired by refusing consent to them. - All Cookies used by and on Our Site are used in accordance with
current Cookie Law. - Before Cookies are placed on your computer or device, you will be
shown a Pop up requesting your consent to set those Cookies. By giving your consent to the
placing of Cookies you are enabling Us to provide the best possible experience and service
to you. You may, if you wish, deny consent to the placing of Cookies; however certain
features of Our Site may not function fully or as intended. [You will be given the
opportunity to allow only first party Cookies and block third party Cookies.] - [Certain features of Our Site depend on Cookies to function.
Cookie Law deems these Cookies to be “strictly necessary”. These Cookies are shown below in
section 13.6. Your consent will not be sought to place these Cookies, but it is still
important that you are aware of them. You may still block these Cookies by changing your
internet browser’s settings as detailed below in section 13.10, but please be aware that Our
Site may not work properly if you do so. We have taken great care to ensure that your
privacy is not at risk by allowing them.] - The following first party Cookies may be placed on your computer or
device:
Name of Cookie
Purpose & Type
Strictly Necessary
WordPress
Interaction with the website forms
yes
Name of Cookie
Purpose & Type
Strictly Necessary
WordPress
Interaction with the website forms
yes
and the following third-party Cookies may be placed on your computer or
device:Name of Cookie
Purpose & Type
Provider
Crazy Egg
To track user movement around our website, and collect
demographic information that can be used to help us understand our website
traffic betterCrazy Egg
Facebook Pixel
A Pixel that is used to track users’ movement on our
website if they have come from a paid Facebook ad.Facebook
LInkedin Pixel
A Pixel that is used to track users’ movement on our
website if they have come from a paid Facebook ad.Linkedin
-
-
- Our Site uses analytics services provided by Google
Analytics. Website analytics refers to a set of tools used to collect and
analyse anonymous usage information, enabling Us to better understand how
Our Site is used. This, in turn, enables Us to improve Our Site and the
[products] AND/OR [services] offered through it. You do
not have to allow Us to use these Cookies, however whilst Our use of them
does not pose any risk to your privacy or your safe use of Our Site, it does
enable Us to continually improve Our Site, making it a better and more
useful experience for you. - The analytics service(s) used by Our Site use(s)
Cookies to gather the required information. - The analytics service(s) used by Our Site use(s)
the following Cookies:
- Our Site uses analytics services provided by Google
-
Name of Cookie
Purpose & Type
Provider
Strictly Necessary
Google analytics
To track user movement around our website, and collect
demographic information that can be used to help us understand our website
traffic betterGoogle Analytics
No
Remarketing
This cookie tracking allows us to track the visitors
journey and then market to these cookies again according to their journeyGoogle Analytics
No
-
-
- In addition to the controls that We provide, you
can choose to enable or disable Cookies in your internet browser. Most
internet browsers also enable you to choose whether you wish to disable all
cookies or only third party Cookies. By default, most internet browsers
accept Cookies but this can be changed. For further details, please consult
the help menu in your internet browser or the documentation that came with
your device. - You can choose to delete Cookies on your computer
or device at any time, however you may lose any information that enables you
to access Our Site more quickly and efficiently including, but not limited
to, login and personalisation settings. - It is recommended that you keep
your internet browser and operating system up-to-date and that you
consult the help and guidance provided by the developer of your internet
browser and manufacturer of your computer or device if you are unsure
about adjusting your privacy settings.]OR
- In addition to the controls that We provide, you
-
[Our Site may place and access certain first party Cookies on your
computer or device. First party Cookies are those placed directly by Us and are used only by Us.
We use Cookies to facilitate and improve your experience of Our Site and to provide and improve
Our [products] AND/OR [services]. By using Our Site you may also receive
certain third party Cookies on your computer or device. Third party Cookies are those placed by
websites, services, and/or parties other than Us. Third party Cookies are used on Our Site for
advertising. In addition, Our Site uses analytics services provided by Google analytic, which
also use Cookies. Website analytics refers to a set of tools used to collect and analyse usage
statistics, enabling Us to better understand how people use Our Site. For more details, please
refer to Our Cookie Policy https://lulu-animation.com/cookie-policy/Contacting Us
If you have any questions about Our Site or this Privacy Policy, For
questions orcomplaints about communications from Us (including, but not limited to
marketing emails), please contact Us at Anthony@thetvagency.com or via https://lulu-animation.com/contact-us/ .]Please ensure that
your query is clear, particularly if it is a request for information about the data We hold
about you (as under section 12, above).Changes to Our Privacy Policy
We may change this Privacy Policy from time to time (for example, if the
law changes). Any changes will be immediately posted on Our Site and you will be deemed to have
accepted the terms of the Privacy Policy on your first use of Our Site following the
alterations. We recommend that you check this page regularly to keep up-to-date. -
-